Wednesday, May 28, 2008


This letter below was posted in my company's snack room yesterday. You can click on it to see the letter at a larger size.

This letter is awesome, it may be one of the greatest letters ever written. It gives answers any possible question and concern the customer may have. It gives a solution and explains how other possible solutions have not worked. It fits in the price of my cashews in the context of the global economy. It asks profound questions like if India's growing middle class is raising the price of my cashews does a rising tide really lift all boats? and why are Kars Cashews so expensive?

Thank you Matthew Wagner, I really do feel valued.

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